We strive to ensure complete satisfaction with every purchase. If you’re not fully happy with your order, our Return Policy is here to assist you.
Eligibility for Returns
- Returns are accepted within 1 day of receiving your order.
- Items must be unused, in their original condition, and accompanied by the original packaging and receipt.
Non-Returnable Items
- Opened or used Shilajit products cannot be returned for hygiene reasons.
- Any damaged items due to improper handling are not eligible for return.
Return Process
- Contact our support team at returns@soughat.com with your order details and reason for return.
- Once approved, ship the item to the address provided by our team.
- After inspection, we will process your return.
Refund Policy
- Approved returns will be refunded via the original payment method within 7-10 business days.
- Shipping costs are non-refundable unless the return is due to a defect or our error.
Exchanges
- Defective or damaged items are eligible for exchange within the return window. Please contact us immediately for assistance.
For further questions or support, feel free to reach us at support@soughat.com